Shipping policy
Shipping Policy – The Nuts
1. Processing Times
Orders are usually processed and dispatched within 1 working day.
Orders placed before 3pm (UK time) are shipped the same day.
We make our products in small batches, so during busy periods dispatch times may be slightly longer.
2. Delivery Areas
We currently deliver to:
-
United Kingdom
-
Belgium
Additional countries may be added in the future.
3. Delivery Methods & Times
United Kingdom
Standard delivery is sent via Royal Mail or courier.
Estimated delivery time: 2–5 working days from dispatch.
Belgium
International orders are sent via a tracked service.
Estimated delivery time: 3–6 working days from dispatch.
Import VAT or customs charges may apply depending on local regulations.
Delivery times are estimates and not guaranteed.
4. Shipping Costs
United Kingdom
-
Free delivery on orders over £20
-
Standard delivery fee: shown at checkout if applicable
Belgium
-
International Tracked Delivery: £9.99
If additional charges apply (for remote locations, bulk orders, or special delivery requests), we will confirm this before dispatch.
5. Order Tracking
Where available, tracking details will be emailed to you once your order has been dispatched.
6. Delivery Issues
Please ensure your delivery address is entered correctly at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If your order does not arrive within the timeframes above, please contact us.
If an order is confirmed lost or damaged in transit, we will replace it or issue a refund.