Privacy Policy

This Privacy Policy explains how The Nuts (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website www.thenuts.uk, place orders, or interact with us on social media.

 

 

 

1. Information We Collect

 


We may collect the following types of information:

 

  • Personal details (name, email, address, phone number) when you place an order or create an account.

  • Payment information processed securely via Shopify Payments, PayPal, or other third-party processors (we do not store full payment card details).

  • Order history and preferences to fulfil your purchases and provide customer support.

  • Technical data such as IP address, browser type, and cookies to improve website performance.

 

 

 

 

2. How We Use Your Information

 


We use your data to:

 

  1. Process and deliver your orders.

  2. Provide customer service and respond to enquiries.

  3. Send order confirmations, shipping updates, and marketing emails (if you opt in).

  4. Improve our products, services, and website.

  5. Comply with legal and regulatory obligations.

 

 

 

 

3. Sharing Your Information

 


We do not sell your data. We may share your data only with:

 

  • Shopify, our ecommerce platform.

  • Payment processors (e.g. Shopify Payments, PayPal).

  • Delivery partners (Royal Mail, couriers) to fulfil your orders.

  • Service providers for marketing, analytics, or IT support (where GDPR-compliant).

 

 

 

 

4. Cookies

 


Our site uses cookies to:

 

  • Enable checkout and shopping cart functionality.

  • Analyse site traffic and improve performance.

  • Personalise your browsing experience.

 


You can disable cookies in your browser, but some features of the site may not function properly.

 

 

 

5. Your Rights (UK GDPR)

 


You have the right to:

 

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

  • File a complaint with the UK Information Commissioner’s Office (ICO).

 


To exercise your rights, email us at info@thenuts.uk.

 

 

 

6. Data Retention

 


We retain your personal data only as long as necessary to fulfil orders, comply with legal obligations, or provide requested services.

 

 

 

7. Security

 


We take appropriate measures to protect your personal data. All payments are encrypted and processed securely via third-party providers.

 

 

 

8. Contact Us

 


If you have any questions about this Privacy Policy or how your data is handled, please contact us:


The Nuts

Email: info@thenuts.uk

Website: www.thenuts.uk